Knowledge Base

Audit

The audit log is a record of changes over time. It shows who created, updated and deleted data, and when.

Billing

Upgrading, downgrading, payment methods and invoicing.

Client Case Studies

See how switching to Flow Mobile Surveying has affected our clients' lives and businesses.

Data Entry

Learn how to use the Mobile App for on-site inspections and the Dashboard for office work.

Exporting Data

Need to get data out of Flow? Here's how to export information from your jobs and reports.

Flow Community

You're in good company. Welcome to our community of users!

General Training Guides

Not sure where to get started? Check out our general training guides.

Managing Jobs

Manage your jobs and work in progress.

Mastering Tables

Tips and tricks to master the Dashboard table view.

Media Management

Tips for managing images and storage space on your mobile device.

Mobile App

Install the Mobile App, manage updates, and configure settings.

My Account

How to register, reset your password, and perform other account-related actions.

My Company

How to set up your company and switch between companies.

Reports

Everything you need to know about creating and managing reports for your clients.

Scheduling Jobs

Create jobs and assign them to your staff.

Support

Raise support tickets and vote on the features you want to see.

Tags

Categorise jobs with tags to make them easier to find and filter.

Template Design

Work with us to customise your report templates.

Users

How to manage your users, grant permissions and working with subcontractors.

Walkthroughs (Asbestos)

Learn how to use Flow's asbestos templates, including Asbestos Surveys, Air Testing, and Non-licensed Removals.

Walkthroughs (Fire Safety)

Learn how to use Flow's Fire Safety templates, including Fire Risk Assessments and Fire Door Inspections.

Walkthroughs (HVAC)

Learn how to use Flow's HVAC templates, including Fire Damper Inspections and Kitchen Extract Cleaning.